Senior Solutions Engineer
DecagonNew York, New York, United States
Posted January 16, 2026
Full Time
About the Company
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience.
Job Description
Decagon is looking for a Senior Solutions Engineer to help shape the future of their AI-powered solutions in the enterprise space. The role requires 4-6 years of customer-facing experience in sales engineering and a strong understanding of GTM systems and workflows.
Requirements
- 4-6 years of customer-facing experience in a sales engineering (pre-sales) role
- Partner with Account Executives to discover and qualify solutions
- Create and architect generative AI experiences for customers
- Communicate complex technical concepts clearly to diverse stakeholders
Benefits
- Medical, dental, and vision benefits
- Take what you need vacation policy
- Daily lunches, dinners and snacks in the office