Join Decathlon UK as a Sport Advisor (Sales Assistant) and provide exceptional customer experiences by providing tailored product and service solutions. Deliver exceptional customer service, offer a range of solutions, build relationships, and create a welcoming and accessible store environment.
Requirements
- Deliver exceptional customer experiences by providing tailored product and service solutions
- Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities
- Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions
- Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases
- Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement
- Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience
- Create a welcoming and accessible store environment that encourages customers to explore our diverse range of sports products and solutions
- Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions
- Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases
- Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand
- Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company’s guidelines
- Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers
- Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices
Benefits
- Healthy discounts on all Decathlon goodies
- Fun weekly Staff Sports/Activities
- Pedal your way to work with the Cycle-to-Work Scheme
- Dive into top-notch training at Decathlon Academy
- Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
