Customer Success Manager
Decentralized MastersLithuania
Posted May 12, 2026
Full Time
About the Company
Inflection Club is a private investor club that gives a small, vetted group of members curated access to exclusive private-market opportunities in AI, robotics, longevity, and infrastructure.
Job Description
Inflection Club is seeking a Customer Success Manager to own the post-onboarding member experience, focusing on member retention, satisfaction, deal-flow engagement, and systems that scale member success as the club grows.
Requirements
- 2-6 years of Customer Success experience
- Strong understanding of subscription economics
- Experience working across multiple product lines
- Proven experience reducing churn and increasing LTV
- Highly analytical and comfortable working with raw data
- Experience building dashboards and interpreting cohort analysis
- AI-native - actively using AI to improve output
- Comfortable building systems from zero
- Strong written communication
Benefits
- Competitive salary
- Performance-based incentives tied to retention
- Direct exposure to founders
- Remote work
- High ownership, high-impact role