Amber Labs is seeking a dynamic and experienced Microsoft Dynamics CRM Specialist to support a critical infrastructure programme where we act as the Integration Partner for our client. The successful candidate will lead targeted interventions to improve CRM functionality and performance, ensuring high-impact outcomes across stakeholder groups.
Requirements
- Conduct a situational analysis of the current MS Dynamics CRM implementation identifying and documenting performance issues.
- Deliver actionable recommendations and implement technical fixes to address core inefficiencies.
- Collaborate with the client to support campaign uploads and data cleansing.
- Enhance CRM configuration to enable seamless record attachment for stakeholder engagement and delivery partners.
- Assist in integrating CRM with the evolving tool, focusing on data extraction and deletion where required.
- Resolve fundamental CRM issues, such as access control and user permissions.
- Test and validate all fixes in coordination with end-users and facilitate handover to the support team.
Benefits
- Competitive salary and performance-based bonus structure.
- Join a rapidly expanding start-up where personal growth is a part of our DNA.
- Benefit from a flexible work environment focused on deliverable outcomes.
- Receive private medical insurance through Aviva.
- Enjoy the benefits of a company pension plan through Nest.
- 25 days of annual leave plus UK bank holidays.
- Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
- Participate in a generous employee referral program.
- A highly collaborative and collegial environment with opportunities for career advancement.
- Be encouraged to take bold steps and embrace a mindset of experimentation.
- Choose your preferred device, PC or Mac.