Digital Engagement Manager

We're passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. As a Digital Engagement Manager, you'll play a critical role in managing, renewing, and expanding customers on our Population Intelligence platform and driving the adoption of our Digital Audiences.

Requirements

• 5+ years experience in customer success, account management, or digital media/advertising technology, with experience supporting agency customers.
• Background in healthcare marketing, healthcare data or SaaS strongly preferred
• Proven ability to manage customer relationships, drive renewals, and grow accounts.
• Strong understanding of digital audience activation, campaign workflows and multi-channel campaign execution.
• Excellent communication skills, with the ability to simplify complex concepts for non-technical stakeholders.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Familiarity with analytics tools, CRM systems, and healthcare privacy/compliance standards.
• Comfortable in a fast-paced, cross-functional environment with a start-up mindset.

Benefits

• Medical, dental, and vision coverage
• Unlimited paid time off
• 401(k) plan with employer contribution
• Commission plan based on sales performance
• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Flexible and dynamic culture