Account Manager

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

Requirements

• Fluency in English, French and Dutch with strong written and verbal communication skills
• 3-5 years of experience in Account Management or a commercial-focused role (e.g., Sales), with a proven track record of managing and growing a book of business within the B2B SaaS & Food Tech industry
• Expert relationship building and communication skills with a high degree of empathy and the ability to engage clearly with internal stakeholders and external customers
• Great commercial acumen and a deep understanding of SaaS business models, subscriptions, and expansion paths (upsell, cross-sell)
• A good understanding of APIs/integrations and the ability to leverage data to read product usage and identify churn signals
• Expertise in CRM tools (ideally HubSpot or Salesforce) for pipeline tracking, interaction documentation, and revenue forecasting
• Demonstrable project management skills with the capacity to lead and manage multiple complex projects simultaneously for your customers, utilizing project tracker tools

Benefits

• Dedicated learning budget
• Regionally tailored rewards
• Collaborative and diverse global team