Operations Manager (They/She/He)
Delivery HeroPodgorica, Montenegro
Posted March 2, 2026
Full Time
About the Company
Delivery Hero is the worldâs leading local delivery platform, offering online food ordering, ecommerce, and logistics services across over 70 countries. Driven by technology and a people-centric culture, the company empowers ambitious talent to create impactful solutions in food tech, machine learning, and apps. Known for its speed, adaptability, and commitment to delivering exceptional experiences, Delivery Hero is dedicated to innovation and excellence in the fast-paced world of local delivery.
Job Description
The Operations Manager role at Glovo is responsible for enhancing the experience of couriers and partners, optimizing delivery operations, and driving strategic initiatives. The ideal candidate will have 5+ years of professional experience, preferably in ops/strategy consulting or logistics, and a strong analytical mindset.
Requirements
- 5+ years of total professional experience
- Managerial experience
- Bachelor's/Master's degree in Engineering, Economics or similar
- Excellent communication skills
- Proven experience of working with external partners
- Experience in KPIs tracking and creation
- Problem solver, data-driven decision-making
- An empathetic, inclusive and curious attitude
Benefits
- An enticing equity plan
- Top-notch private health insurance
- Monthly Glovo credit
- Extra time off
- Freedom to work from home two days a week
- Opportunity to work from anywhere for up to three weeks a year
- Enhanced parental leave
- Online therapy and wellbeing benefits