Technical Success Manager
DenaliTEKAnchorage, Alaska, United States
Posted March 7, 2026
Full Time
About the Company
DenaliTEK is a managed services provider (MSP) that values performance and integrity.
Job Description
DenaliTEK seeks a Technical Success Manager to ensure clients' technology environments remain secure, stable, and continuously improving, with strong technical experience and excellent client communication skills.
Requirements
- Strong experience with several of the following: Microsoft 365 / Entra ID, Windows Server and Active Directory, Networking infrastructure (firewalls, switches, VLANs, VPNs), Backup and disaster recovery systems, Endpoint management and patching, Virtualization (Hyper-V / VMware), Cybersecurity tools and best practices, MSP platforms such as ConnectWise, IT Glue, and Lifecycle Insights.
- Excellent client communication skills
- Ability to translate technical issues into business impact
- Strong organizational and planning abilities
- Proactive mindset focused on prevention and improvement
- Ability to manage multiple client relationships simultaneously
Benefits
- 100% company-paid medical, dental, and vision insurance
- 401(k) with company contribution
- 4 weeks of PTO annually, plus 7 paid holidays
- Reimbursements for mileage, parking, internet, and cell phone
