Technical Success Manager
ZscalerCosta Rica
Posted February 23, 2026
Full Time
About the Company
Zscaler is a pioneer and global leader in zero trust security, committed to building a team that reflects the communities they serve and the customers they work with.
Job Description
Zscaler is looking for a Technical Success Manager to join their team. The role involves guiding customers through their Zero Trust journey, providing expert advice, and ensuring successful solution adoption for Zscaler's customers. The ideal candidate is a problem-solver with a growth mindset, who thrives in ambiguity and has a strong technical acumen.
Requirements
- 5+ years of experience in a customer-facing role
- 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
- Strong communication and presentation skills
- Strong technical acumen
- Ability to analyze customer data
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement