Senior Technical Success Manager

Zscaler is seeking a Senior Technical Success Manager to join their Customer Success Organization. The role involves guiding customers through their Zero Trust journey, providing technical guidance, and ensuring successful solution adoption for public sector partners. The ideal candidate has 5+ years of experience in a customer-facing role and strong technical acumen.

Requirements

• 5+ years of experience in a customer-facing role
• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
• Strong communication and presentation skills
• Strong technical acumen
• Proven ability to analyze customer data and develop tailored adoption strategies and risk mitigation plans

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement