Support Agent Trainee
Descartes Systems GroupLeipzig, Saxony, Germany
Posted January 12, 2026
Full Time
About the Company
Descartes Systems Group offers on-demand software solutions for logistics-intensive businesses to improve productivity and sustainability.
Job Description
Descartes is seeking a Support Agent Trainee to join our team in Leipzig. This role provides hands-on experience in a global SaaS environment, supporting our e-commerce warehouse management system, Pixi.
Requirements
- Analyse and resolve technical issues within the Pixi software environment
- Provide technical support to customers via phone and written communication
- Support system integrations, customisations, and interface configurations
- Assist with testing, documentation, and software quality assurance
- Provide internal IT support and assist with project-related activities
