Software Support Specialist (m/w/d)
KUKA GroupDortmund, North Rhine-Westphalia, Germany
Posted September 12, 2025
Full Time
About the Company
KUKA Group is a global leader in automation solutions, offering a comprehensive range of products from industrial robots to fully automated systems. With a focus on sectors like automotive, electronics, and healthcare, KUKA provides innovative technologies that enhance efficiency and productivity. Headquartered in Augsburg, Germany, the company serves over 15,000 employees worldwide, positioning itself as a key player in Industry 4.0 and collaborative robotics.
Job Description
Swisslog is seeking a Software Support Specialist (m/f/d) to provide support for its Warehouse Management System (WMS) SynQ. The role involves handling customer issues, participating in rollouts within Germany, and maintaining documentation. It is a hybrid position with a focus on customer engagement and continuous improvement.
Requirements
- Completed education in IT or a degree in IT
- Strong analytical skills
- Basic knowledge of client-server communication in computer networks (OSI Layer)
- Knowledge of Windows and Linux operating systems
- Strong SQL knowledge
- Fluent German and English skills
