Advisory Agent, Member and Client Experience

Temporary position as an Advisory Agent, Member and Client Experience, providing excellent experience to members and clients, promoting financial empowerment, and ensuring smooth financial transactions.

Requirements

• High school diploma in a related field
• A minimum of two years of relevant experience
• Knowledge of French is required
• Knowledge of all counter and convenience products and services
• Knowledge of integrating data into systems
• Knowledge of security measures, legal framework and internal controls
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
• Knowledge of service standards