Guest Services Representative
DeSoto County Convention & Visitors BureauLittle Rock, Arkansas, United States
Posted May 5, 2021
Part Time
About the Company
The DeSoto County Convention & Visitors Bureau is a local government agency that promotes tourism, conventions, and events in DeSoto County. It provides services such as event concessions, ticketing, and audio‑visual support to enhance visitor experiences and support the local economy.
Job Description
The Guest Services Representative assists guests at events and in the arena by providing excellent service and support. Duties include greeting guests, directing them to their sections, resolving issues, and maintaining a clean and orderly environment. The role emphasizes proactive communication and a commitment to creating a positive event experience.
Requirements
- Minimum of 21 years of age
- Combination of education and experience in hospitality and/or customer service
- Good communication skills (written and verbal)
- Ability to work well in a busy environment with multiple interruptions
- Computer literacy and proficiency
- Comfort with technology and social media
- Familiarity with convention/tradeshow industry (preferred)
