Technische Support

As a Technical Support 3rd line, you analyze reports from our monitoring system and work together with your team on structural solutions. You are not only solution-oriented, but also think proactively about improvements. You work closely with customers, partners and suppliers to ensure that the BproCare Care System operates optimally in various circumstances.

Requirements

• Customer-focused and communicatively skilled
• Problem-solving and analytically strong
• Flexible and stress-resistant
• In possession of at least a completed MBO 4
• In possession of a driving license B
• At least 3 years of relevant work experience in a 2nd or 3rd line support function
• General knowledge of networking, server techniques and cloud solutions
• Careful in documenting solutions and procedures
• Experience with Agile working is a plus (preferably with JIRA and Confluence)

Benefits

• A suitable salary based on experience and suitability
• Lease car
• Telephone and laptop
• 25 vacation days
• Excellent secondary working conditions, including a good pension scheme
• Space for education and development aimed at craftsmanship and growth
• Working in an open and informal company culture
• Regular cozy drinks, joint lunches and team outings