We invite an Intermediate Site Reliability Engineer based in Chile to join our team and help maintain the stability and performance of a modern mobile point-of-sale platform. In this role, youāll support the day-to-day operations of a system that offers features like mobile payments, reporting, inventory, and customer management.
Requirements
- Bachelorās degree in Computer Science, Engineering, or a related field
- 3+ years supporting production systems, focused on incident response and resolution
- Strong experience in operational support or SRE roles in cloud environments
- Proficiency in Node.js, including debugging, error handling, and performance troubleshooting
- Experience with AWS, Azure, or GCP, including monitoring and troubleshooting cloud-native applications
- Experience working with APIs and integrations
- Familiarity with logging and monitoring tools (Winston, Bunyan, Datadog, ELK Stack, CloudWatch)
- Strong problem-solving skills in high-pressure, time-sensitive situations
- Experience with CI/CD pipelines and automated deployments (Jenkins, GitLab CI, AWS CodePipeline)
- Strong communication skills, with clear and structured incident reporting and documentation
- Effective cross-functional collaboration across development, DevOps, and product teams
- Upper-Intermediate+ English level
- Desirable: Experience with containerization (Docker, Kubernetes), Knowledge of REST APIs, WebSockets, and microservices architecture, Familiarity with incident management frameworks (ITIL, SRE practices), Understanding of cloud security best practices, Experience with mobile POS platforms or mobile application environments, Familiarity with mobile device management (MDM) solutions
Benefits
- 30 paid days off per year to use however you like
- 5 paid sick days
- Up to 60 days of medical leave
- Up to 6 paid days off per year for major family events
- Partially covered health insurance after the probation
- Wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
- Overtime pay in U.S. dollars