Technical Support Representative, Dutch Speaker

Dexcom Corporation is a pioneer in continuous glucose monitoring. We're seeking a Technical Support Representative to provide support to Dutch-speaking users via phone, email, and web forms. The role involves troubleshooting and guiding users on Dexcom apps, software, and hardware, while maintaining and updating user accounts and following up as needed.

Requirements

• Fluent in Dutch (or Flemish) and English
• Strong communication skills
• Experience with Windows, web browsers, mobile apps, and cloud-based systems
• Troubleshooting and problem-solving skills
• Excellent customer service and phone skills
• Detail-oriented and quick to learn
• Ability to work independently and collaboratively

Benefits

• Comprehensive onboarding and training
• Diverse and inclusive work environment
• Hybrid working model
• 5 additional vacation days
• Opportunity to work from other countries
• Health Insurance
• Life and Accident insurance coverage
• 3rd Pillar Private Pension plan
• Health and Wellness programs
• Fertility, Family forming, Menopause and Men’s health support services
• Regular team-building events
• Best-in-class training and career development programs
• Exclusive discounts
• Access to a fitness tracking app
• Free parking space