Senior Product Operations Manager

Dext is a software company that provides tools for accountants to improve their productivity and profitability. The company is looking for a Senior Product Operations Manager to own and optimize product delivery operations across multiple teams.

Requirements

• End-to-end ownership of product delivery operations across assigned product areas
• Defining and improving delivery processes, standards, and metrics
• Acting as the primary escalation point for delivery risks, dependencies, and bottlenecks
• Coordinating cross-functional teams (Product, Engineering, Design, Business) to ensure alignment with priorities and roadmaps
• Owning delivery KPIs, dashboards, and reporting used by leadership
• Supporting capacity planning, dependency management, and delivery predictability
• Representing product operations in planning, review, and governance forums
• Drive adoption and continuous improvement of Agile delivery practices (Scrum, Kanban, hybrid)
• Facilitate key ceremonies and cross-team coordination where needed
• Coach teams and leaders to improve execution in service of delivery outcomes
• Support scaling and consistency of ways of working across teams

Benefits

• 25+1 days of paid time off
• Fully remote working within Bulgaria
• Flexible working hours
• Additional health insurance and life insurance
• Health and well-being benefits
• Personal learning budget for professional development
• Volunteering days