National Client Manager

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank.

Requirements

• Previous Client Management or Customer Service Experience
• Customer Service Excellence
• Ability to organise and work independently
• Ability to show initiative with customers and partners
• Exceptionally self-motivated and directed
• Instinctively curious
• Ability to set and manage priorities judiciously
• Excellent written and oral communication skills
• Superior problem-solving abilities
• Exceptional service orientation
• Ability to operate and help motivate in a team-oriented, collaborative environment
• Strong attention to detail
• Strong communication skills, both written and verbal

Benefits

• Private medical insurance for you and your partner/spouse
• 10% Employer pension contribution
• 30-day annual leave entitlement plus Bank/Public Holidays
• Free Gym Membership
• Discretionary annual bonus
• Discretionary share awards
• Life Assurance
• Income Protection
• Save As You Earn company share acquisition scheme
• Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
• 4 days paid Volunteering leave to support our local communities