DFDS is looking for a Customer Services Specialist to strengthen logistics operations and ensure excellent customer experience. As a key role, you will coordinate logistics, manage customer communication, and contribute to continuous improvement.
Requirements
- Bachelor’s degree
- Minimum 2 years of experience in logistics operations or customer service
- Strong skills in customer relationship management
- Hands-on experience with at least one ERP program
- Fluent in English
- Proficient in Excel and reporting techniques
- Confident in delivering presentations and managing customer meetings
- Analytical, strategic, and solution-oriented mindset
- Strong communication and interpersonal skills; team player with a proactive attitude