Customer Services Specialist (Central Europe)
DFDS TürkiyeTurkey
Posted April 29, 2026
Full Time
About the Company
DFDS Türkiye operates a vast European transport network via ferry, logistics, and rail connections.
Job Description
DFDS is looking for a Customer Services Specialist to strengthen logistics operations and ensure excellent customer experience.
Requirements
- Bachelor's degree
- Minimum 2 years of experience in logistics operations or customer service
- Strong skills in customer relationship management
- Hands-on experience with at least one ERP program
- Fluent in English
- Proficient in Excel and reporting techniques
- Confident in delivering presentations and managing customer meetings
- Analytical, strategic, and solution-oriented mindset
- Strong communication and interpersonal skills; team player with a proactive attitude
