Customer Service Officer / Senior Officer
DfiretailgroupHong Kong
Posted April 1, 2026
Full Time
About the Company
Mannings is the leading health and beauty chain in Hong Kong with over 300 stores, territory-wide.
Job Description
The Customer Service Officer/Senior Officer role involves providing accurate information to customers, handling customer enquiries and complaints, and collaborating with cross-functional teams to improve service performance.
Requirements
- 2-3 years of experience in eCommerce, FMCG, or solid operation support
- Excellent problem-solving skills
- Strong verbal and written communication skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and Chinese Word Processing
Benefits
- Competitive salary
- Benefits not specified
