The IT Support Specialist provides first- and second-level technical support to office and warehouse teams across all three DGM locations—Houston, Dallas, and Atlanta—ensuring secure, reliable, and consistent IT operations company-wide.
Requirements
- Service Desk & Ticketing
- Endpoints
- Accounts & Access
- Collaboration Tools
- Mobility & MDM
- Security & Awareness
- Install and support IP security cameras and NVR systems
- Ubiquiti Support
- Networking (User Edge)
- Warehouse & Field Support
- Secure-Site Compliance
- Assets & Vendors
- Documentation & Process
- Training & Enablement
- Site Moves & New Hires
- On-Call/After-Hours