Technical Support Specialist II
DHD ConsultingLos Angeles, California, United States
Posted January 5, 2026
Full Time
About the Company
DHD Consulting specializes in career development and organizational talent solutions, offering recruiting, career counseling, coaching, corporate training, and business seminars. The firm focuses on aligning individual growth with company objectives, fostering a culture of continuous improvement. By integrating personalized coaching with strategic training programs, DHD helps clients build high‑performing teams and advance career pathways. Its motto, 'Grow and Believe,' reflects a commitment to empowering both professionals and organizations to reach their full potential.
Job Description
The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services.
Requirements
- Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support)
- Bilingual in Korean and English
- Strong analytical, problem-solving, and customer service skills
- Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred)