AI Productivity Analyst

Dialpad is seeking an AI Productivity Analyst to scout, evaluate, and pilot third-party AI tools to unlock productivity gains across the company.

Requirements

• Partner with functional leads in Engineering, Design, Marketing, Customer Success, and FP&A to map high-value process bottlenecks.
• Research, shortlist, and demo external GenAI & ML products that can automate or accelerate those workflows.
• Design and run structured experiments (PoCs, A/B tests, pilot roll-outs) to quantify productivity impact and user adoption.
• Develop and present ROI models, providing actionable recommendations to senior leadership.
• Support implementation (including light configuration, prompt engineering, and user training) of selected solutions.
• Track business unit KPIs and OKRs post-deployment; iterate with partners and vendors to hit or exceed the 20% productivity target.

Benefits

• Competitive benefits and perks
• Robust training program
• Inclusive office environment
• Great Place to Work certification