Forward Deployment Engineer
DialpadSydney, New South Wales, Australia
Posted April 24, 2026
Full Time
About the Company
Dialpad is the AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform.
Job Description
Dialpad is seeking a Forward Deployment Engineer to accelerate the adoption and realization of value from its AI platform by embedding with strategic customer accounts. The role involves translating complex business challenges into production-ready, high-impact Agentic AI systems, driving business outcomes.
Requirements
- 4+ years of experience in a high-impact, customer-facing technical role
- Deep expertise in the modern AI/ML stack: LLMs, Generative AI concepts, vector databases, and agent orchestration frameworks
- Proficiency in Python, Go, JS/TS, and hands-on experience with LLM frameworks
- Unrivaled business acumen to communicate technical complexity to non-technical stakeholders
- Ability to thrive in ambiguity, take full ownership of outcomes, and deliver tangible results under tight timelines
Benefits
- Competitive salary
- Comprehensive benefits
- Real opportunities for growth
- Investment in employees through a robust training program
- Inclusive office environment
- Recognized as a Great Place to Work