IT Support Specialist – Field & Operations
Diamond BracesNew York, New York, United States • New Jersey, United States
Posted April 24, 2026
65000 - 78000 USD
Full Time
About the Company
Diamond Braces is a leading orthodontic practice that delivers personalized treatment plans for patients of all ages. The clinic offers a full spectrum of services, including traditional braces, clear braces, Invisalign, retainers, bite correction, and comprehensive dental hygiene care. By combining state‑of‑the‑art technology with a patient‑centric approach, Diamond Braces ensures efficient, comfortable, and aesthetically pleasing outcomes. The team’s collaborative culture fosters continuous learning and exceptional patient service, making it an attractive workplace for dental professionals who value innovation and quality care.
Job Description
Hands-on IT support specialist role supporting users, resolving issues, and maintaining IT operations across multiple locations, with opportunities for growth and leadership.
Requirements
- 5+ years of IT support experience preferred
- Minimum 2–3 years in a service desk or end-user support role (required)
- Experience supporting multiple users or locations
Benefits
- Health, dental, and vision insurance
- Paid time off (PTO) and holidays
- Career growth into Lead / Supervisor role
- Direct mentorship from IT leadership
- Exposure to multi-site IT operations and infrastructure
- Opportunity to build processes, documentation, and workflows
