IT Support Specialist (Field Based)
DIG.New York, New York, United States
Posted May 28, 2026
58000 - 65000 USD
Full Time
About the Company
DIG is an upscale fast-casual brand with 30 locations throughout the northeast.
Job Description
We're searching for an enthusiastic Full-Time IT Support Field Specialist to join our growing team. As a Field Specialist, you will be the first point of contact for all computer hardware and many software-related requests from DIG employees, providing on-site and remote technical support.
Requirements
- Be the first point of contact for all computer hardware and many software-related requests from DIG employees, providing on-site and remote technical support.
- Exercise problem-solving to troubleshoot errors, bugs, and edge cases on critical systems (e.g., POS system, online ordering platform, restaurant network).
- Maintain cable management and data rack organization and labeling.
Benefits
- Health Insurance (Medical, Dental, and Vision)
- 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
- Short-Term Disability
- Bonus Potential
- Phone reimbursement
- Commuter benefits
- Company laptop
- Flexible vacation time (up to 20 days a year)
- Complimentary DIG lunch every day
