Fraud Chargeback Specialist

DiDi Global Inc. is seeking a Fraud Chargeback Specialist to investigate cases of fraud and disputes in transactions, confirm the type of fraud, and resolve chargebacks according to the rules and guidelines of major credit card associations. The ideal candidate will have 1-5 years of experience in the credit card or payments industry, excellent communication skills, and strong leadership abilities.

Requirements

• 1-5 years of experience in the credit card or payments industry
• 1 year of experience in credit card disputes or transaction risk operations
• Excellent verbal and written communication skills
• Strong leadership and management skills
• Ability to work independently and prioritize multiple objectives
• Basic English skills

Benefits

• Competitive salary
• Opportunities for career growth and advancement
• Collaborative and diverse work environment
• Comprehensive benefits package
• Professional development opportunities