Customer Success Manager, North America
DidomiNew York, New York, United States
Posted December 19, 2025
Full Time
About the Company
Didomi is a leading provider of privacy management solutions that help organizations collect, store, and leverage user choices across multiple channels. Through its comprehensive software platform and premium support services, Didomi enables corporations to optimize user data collection, reduce compliance risks with global regulations like GDPR, and deliver personalized, trust-building experiences. With active presence in 35 countries and over 1,500 clients, Didomi is distinguished by its focus on transparent data practices and building user trust.
Job Description
We are looking for a Customer Success Manager to join our team in New York as we help global brands improve their website performance, ad revenue, and reduce privacy compliance risk.
Requirements
- Own and manage assigned relationships within our growing portfolio of clients across North America
- Provide world-class service through a variety of activities, including new client trainings/walkthroughs, technical support, and business reviews
- Capture and share product feedback with our engineering and product teams
- Interpret data insights from our platform to recommend improvements/changes to clients that will yield positive results
- Staying up to date in the changing landscape of data privacy regulations
