Sales Support Executive
Digicel GroupParamaribo, Suriname
Posted March 26, 2026
Full Time
About the Company
Digicel Group is a leading total communications and entertainment provider serving over 14 million customers across the Caribbean, Central America, and Asia Pacific. The company offers cutting-edge mobile services, superfast broadband, and high-quality home entertainment through its advanced fiber network. Driven by innovative technology and a dedicated workforce, Digicel also prioritizes community empowerment and sustainability.
Job Description
Manage renewal of customer contracts, execute customer win-back strategies, and maintain strong relationships to retain customers and support revenue growth.
Requirements
- Degree in Business, Marketing, or a related field (or equivalent experience)
- Proven experience in customer service, account management, or sales, preferably in a subscription or contract-based environment
- Strong communication and negotiation skills
- Comfortable working with CRM systems and contract management tools