Customer Success Manager (West Coast)

As a Customer Success Manager, you will manage relationships with Enterprise PKI, IoT, and TLS clients, ensuring their needs and objectives are met through proactive communication and cross-functional collaboration.

Requirements

• 2+ years customer success/relationship/account management experience in the Digital Security, SaaS or Software sector
• Previous experience with Sales Engineering, Customer Service, or other customer-facing roles (strongly desired)
• Previous experience with project management / PMP, CAPM, or other Project Management certification (desired)
• Tertiary qualification (advantageous)
• Digital Security Industry certification (advantageous)

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance