Customer Solutions Engineer
DigitalGeniusUnited States
Posted January 26, 2026
Full Time
About the Company
At DigitalGenius, we are redefining customer experience using AI-driven solutions for e-commerce brands.
Job Description
We are redefining customer experience using AI-driven solutions for e-commerce brands. Our team is based globally and we're on a mission to lead the industry in AI-powered customer service.
Requirements
- 3+ years of experience in technical implementation or solutions engineering, preferably in a SaaS environment.
- Strong understanding of APIs and system integrations.
- Coding experience in Node.js and Python
- Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
- Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences.
- Proven experience in managing multiple projects simultaneously while meeting deadlines.
Benefits
- Fully remote with all-access to workspace of your choice.
- Competitive Salary & Equity Package
- Generous Vacation Policy (25 Days)
- Birthday Off (in addition to Vacation Policy)
- Monthly Fitness Stipend
- Medical, Dental, Vision Health Insurance for US-based Employees
- 401k for US-based Employees