Bilingual Collections Representative

DigniFi is seeking a Bilingual Collections Representative to join their team. The ideal candidate will have experience in consumer loans and collections, bilingual skills, and strong analytical and communication skills. The role involves making collection calls, providing customer service, and managing accounts. DigniFi is a mission-driven company that offers a supportive leadership team, work-life balance, and opportunities for career growth.

Requirements

• Experience in consumer loans and collections
• Minimum of 2 + years’ experience in collections
• Knowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau (CFPB)
• Bilingual is a plus
• Strong analytical skills
• Ability to multitask
• Excellent verbal and written communication skills
• Recovery and Collections experience preferred
• Ability to work in a small team
• Willing to work Saturdays

Benefits

• 16 Days of PTO per year
• 12 Paid Holidays
• 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance
• Long-term Disability Insurance
• Basic Life Insurance
• Paid Parental Leave
• Matching 401k