Level 3 Support Engineer (Senior/Lead)
Dijital TeamColombo, Western Province, Sri Lanka
Posted February 13, 2026
Full Time
About the Company
Dijital Team is a leading offshoring solution provider specializing in building high-performing IT teams. We focus on reducing costs and enhancing efficiency to accelerate business growth, while handling all team management tasks so clients can concentrate on core operations.
Job Description
We are seeking an L3 Engineer to join our expanding team. The L3 Engineer plays a crucial role in providing advanced technical support, troubleshooting complex issues, and ensuring the stability and performance of IT systems.
Requirements
- Confidence
- Willingness to suggest ideas
- Ability to identify inefficiencies
- Effective communication skills
- Empathy
- Technical competence
- Eagerness to learn and share knowledge
- Mentor and coach L1 and L2 team members
- Recommend opportunities for upskilling within the team
Benefits
- Opportunity to work with a growing team
- Chance to develop technical skills and expertise
- Collaborative and dynamic work environment
