Director Engineering Operations
DiligentNew York, New York, United States ā¢ Washington, District of Columbia, United States
Posted December 5, 2025
174000 - 220000 USD year
Full Time
About the Company
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance.
Job Description
Diligent is seeking a Director of Engineering Operations to architect the operational rhythm of the Engineering organization, elevate decision quality through data, drive cross-functional initiatives, and build the systems that enable predictable, high-quality delivery at scale.
Requirements
- 8ā10+ years in Engineering Operations, Technical Program Management, Strategy/Business Operations, or Software Engineering leadership within a high-growth SaaS environment
- Strong understanding of SDLC, agile methodologies, CI/CD, DevOps, and microservices architecture
- Advanced analytical skills with expertise in Excel, Looker, Tableau, or similar toolsāable to convert data into executive-ready narratives
- Demonstrated experience driving AI-related innovation across engineering teams, including evaluating AI opportunities, implementing tools, and influencing change at scale
- Exceptional communication and stakeholder management skills; ability to influence without authority and build trust across all levels
- Demonstrated success improving engineering processes, delivery predictability, and cross-functional alignment at scale
- Experience defining operational frameworks, delivery standards, and KPI systems within a Global Organization
Benefits
- Flexible work environment
- Global days of service
- Comprehensive health benefits
- Meeting free days
- Generous time off policy
- Wellness programs