Diligent is a leading GRC SaaS company serving over 25,000 customers globally. Our innovative platform offers comprehensive governance, risk, compliance, and ESG solutions, empowering leaders to drive impact and accountability. With a focus on sustainability and equity, Diligent's passionate team is dedicated to making the world a better place through technology.
Diligent is seeking a Director, Post-sales Strategy & Operations to partner with Professional Services and Support leadership. This role focuses on building a world-class customer success organization through AI and automation. The ideal candidate will have a proven track record in high-performing customer experience operations and experience in applying AI/ML to transform workflows and decision-making in SaaS environments.
Diligent is a leading GRC SaaS company serving over 25,000 customers globally. Our innovative platform offers comprehensive governance, risk, compliance, and ESG solutions, empowering leaders to drive impact and accountability. With a focus on sustainability and equity, Diligent's passionate team is dedicated to making the world a better place through technology.
