Intake Specialist

Direct Counsel has partnered with a growing law firm in the Los Angeles area seeking a highly qualified intake specialist to join its expanding team.

Requirements

• Answering inbound phone calls and placing outbound calls with stellar customer service, professionalism, enthusiasm, and compassion;
• Performing unbiased screening on all inbound phone calls for the potential client;
• Assessing and determining the viability of inbound phone calls during client intake screening process;
• Assist in locating missing/unreachable client as assigned by Intake Manager;
• Performs other related duties as assigned.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance