Intake Specialist

Jacoby & Meyers is seeking a determined Intake Specialist to help potential clients navigate their legal options. The role involves converting leads into clients, qualifying cases, and providing excellent customer service. Success is measured by client conversion rates. They offer an opportunity to work in a company with a rich history and a supportive culture focused on both client satisfaction and employee development.

Requirements

• Some sales and/or PI experience a plus
• Excellent verbal communication skills
• Empathetic, caring and persuasive communication skills
• Conflict Resolution Skills
• Effective time management skills
• Bilingual fluency in Spanish
• Open to constructive feedback and adaptable to changes
• Salesforce or similar CRM experience a plus
• Bachelor’s Degree a plus
• Active listening skills

Benefits

• Medical, Dental, Vision and Pet Insurance
• 401(k) with Company Match
• Company-paid Life Insurance and AD&D Coverage
• Short-term and Long-term Disability
• Employee Assistance and Travel Assistance Programs
• Paid Time Off, Paid Sick Time, Paid Holidays
• Health FSA and Dependent Care FSA
• Accident Insurance
• Commuter Transportation Incentive
• Cell Phone and Internet Stipend
• Fully-paid parking
• Learning and Development Programs
• Remote Positions