Senior Intake Specialist
Jacoby & MeyersLos Angeles, California, United States
Posted July 26, 2024
50000 - 70000 USD year
Full Time
About the Company
Jacoby & Meyers Attorneys LLP, established in 1972, specializes in personal injury law, offering comprehensive services for car accidents, motorcycle accidents, defective products, dog bites, pedestrian accidents, bicycle accidents, truck accidents, and slip and falls. With over five decades of experience, the firm empowers victims to seek justice and compensation by handling their cases with expertise, resources, and diligence.
Job Description
Jacoby & Meyers is a leading law firm dedicated to protecting consumers since 1972. They are seeking a Senior Intake Specialist to provide legal assistance to clients facing car accidents or other legal issues, qualifying cases and providing initial consultations. This role focuses on building rapport and converting leads into clients through effective communication and customer service. The company offers competitive pay, comprehensive benefits, and the opportunity to work with a reputable firm.
Requirements
- Lead Interaction
- Case Assessment
- Documentation and Record Keeping
- Referral to partner law firms
- Conversion of leads to retained clients (95%)
- Qualified Clients
- Active Listening
- Time Management
- Strong communication skills
- Conflict Resolution
- Bilingual fluency in Spanish
Benefits
- Medical, Dental, Vision and Pet Insurance
- 401(k) with Company Match
- Company-paid Life Insurance
- Short-term and Long-term Disability
- Employee Assistance and Travel Assistance Programs
- Paid Time Off, Paid Sick Time, Paid Holidays
- Health FSA and Dependent Care FSA
- Accident Insurance
- Commuter Transportation Incentive
- Learning and Development Programs
- Fully-paid parking
- Remote Positions
