LEVEL 1 TECHNICIAN

LEVEL 1 TECHNICIAN Job Description: The LEVEL 1 TECHNICIAN will be responsible for diagnosing, resolving, and following through on computer malfunctions, and meeting the needs of the end user with no technical guidance. The ideal candidate will be a well-rounded individual who enjoys and is passionate about IT.

Requirements

• 1+ to 2 years experience
• Excellent customer service, telephone and interpersonal skills
• Ability to work independently with little supervision, shows great accountability
• Volunteers and contributes to the team
• Detail Oriented
• Excellent communication skills
• Professional, respectful, motivated and dedicated
• Ability to move equipment, install PCs, monitors, printers, and peripherals in a business environment
• Willingness to unbox, stage and inventory equipment
• Flexible/Adaptable
• Confidence without arrogance
• Willingsness and desire to learn

Benefits

• Generous Paid Time Off
• 401k Matching