Sales Supervisor
DiscountMugsPasig, Philippines
Posted October 16, 2025
Full Time
About the Company
DiscountMugs is a leading provider of promotional and personalized products, serving businesses, events, and personal occasions for over ten years. The company specializes in a wide range of items—including ceramic mugs, travel mugs, sports bottles, apparel, tote bags, pens, and glassware—customized with logos and designs to enhance brand visibility. DiscountMugs differentiates itself through a commitment to affordability, offering the lowest prices guaranteed while maintaining high-quality manufacturing and fast turnaround times. With a customer‑centric approach and a nationwide fulfillment network, the company is positioned to support marketing teams, event planners, and individuals seeking reliable, cost‑effective promotional solutions.
Job Description
We are searching for a dedicated, supportive Sales Contact Center Supervisor who can coach and motivate call center representatives as they field calls from clients.
Requirements
- High School Diploma or equivalent
- Call center, customer service, or supervisory experience
- Proficiency with technology
- Exceptional verbal and written communication skills
- Strong understanding of company products, policies, and services
- Ability to coach, train, and motivate employees
- Excellent problem solving, leadership, and customer service skills
- Analytical, efficient, and thorough
