Talent Pool - Pre Auth Service Consultant

Talent Pool - Pre Auth Service Consultant role at Discovery Health, providing world-class service to members, providers, and stakeholders through various servicing channels. Key purpose is to deliver accurate information regarding funding and manage in-hospital admissions risk. Required skills include customer centricity, time management, and verbal and written communication.

Requirements

• Confirming benefits according to set protocols and funding rules
• Accurately obtaining and capturing information to confirm correct funding
• Servicing all key stakeholders telephonically and via other servicing channels until the query has been resolved
• Achieving and exceeding key performance metrics relating to service delivery