2nd Line Support Engineer
Disguise Technologies LtdAtlanta, Georgia, United States
Posted April 2, 2026
52000 - 60000 USD
Full Time
About the Company
Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences, partnering with big entertainment brands and companies.
Job Description
Disguise is seeking a 2nd Line Support Engineer to act as the global escalation point and technical contact across international offices, handling complex IT issues, and owning problems end-to-end.
Requirements
- Strong Jira administration and workflow experience
- Experience in Perforce administration
- Proven 2nd Line support expertise
- AWS and/or Azure cloud experience
- Solid networking fundamentals and troubleshooting skills
- Cybersecurity knowledge (SOC, endpoint, IAM)
- Firewall administration (e.g., Sophos)
- Scripting and automation mindset
- AI tooling familiarity and integration awareness
Benefits
- Unlimited Paid Time Off
- Hybrid working between home and offices
- Mental health and wellbeing support
- Gig allowance
- Belonging policies
