Customer Success Manager

We are seeking a Customer Success Manager to manage relationships with key accounts in the US region, ensure customer success and satisfaction, and drive long-term strategic customer success. The successful candidate will be an organized and confident self-starter with exceptional written and verbal communication skills.

Requirements

• Collaborate and lead cross-functional teams
• Serve as primary point of contact and advocate for key accounts
• Prepare annual account plans and regular account reviews
• Act as a customer advocate within the company
• Maintain clear and open communication with accounts

Benefits

• Unlimited Paid Time Off
• Hybrid working
• Mental health and wellbeing support
• Gig allowance
• Belonging policies