Field Service Engineer USA

The Field Service Engineer provides expert technical support to Distalmotion customers across the United States, ensuring high service quality and customer satisfaction.

Requirements

• 3-5 years of Field Service experience.
• Associate degree in a related field or equivalent training/experience.
• Proven experience troubleshooting complex electro-mechanical systems.
• Experience in the medical device industry preferred.
• Familiarity with operating room environments and clinical protocols is a plus.
• Experience working in international or highly regulated environments is preferred.
• Strong troubleshooting and analytical problem-solving skills.
• Excellent communication and customer service skills.
• Strong organizational and documentation abilities.
• Proficiency with CRM/ERP systems and Microsoft Office tools.
• Ability to work independently and manage geographically distributed territory.
• Valid driver's license with a clean driving record.
• Ability to travel up to 70% and work flexible hours as required.
• Ability to lift up to 30 kg (66 lbs) and maneuver wheeled loads up to 500 kg.
• Must be legally authorized to work in the United States.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching