Field Service Engineer - US based (m/f/d)

We're seeking an experienced Field Service Engineer (US based), who will serve as the lead technical point of contact for providing expert customer service, troubleshooting, repair, maintenance, and emergency response for advanced equipment and systems installed at client sites.

Requirements

• Degree in Engineering (Electronics/Mechanics preferred)
• Minimum 5 years of experience in field service roles, preferably in MedTech, BioTech, or similarly regulated industries
• Strong technical knowledge of systems involving electronics, precision mechanics, and industrial automation
• Experience in developing service processes and providing technical training to diverse audiences
• Proven ability to troubleshoot complex systems and manage customer relationships effectively
• Willingness to travel extensively, both domestically and internationally (up to 70%)

Benefits

• Attractive compensation package, including a competitive base salary and stock options
• Key role in a highly advanced and fast-growing startup company
• Impactful product promoting better understanding and treatment of cancer
• International team, from over 30 different nationalities
• Positive work environment with open communication and a collaborative mindset
• Remote or Hybrid working model possible (US East Coast)
• Indefinite employment contract
• 30 days of PTO
• Flexible working hours
• Health Insurance Plan, Vision and Dental
• 401K with a 5% employer match