Level 3 IT Systems Engineer

We’re looking for an experienced IT Systems Engineer III who combines strong technical expertise with excellent customer service and communication skills. This is a fully remote role with constant client interaction.

Requirements

• 7–10 years of hands-on experience, ideally in an MSP environment.
• Strong expertise in networking, Windows Server, Active Directory, and Microsoft 365.
• Advanced experience with virtualization (VMware, Hyper-V).
• Experience with cloud platforms (Azure and/or AWS).
• Familiarity with firewalls, backup solutions (Datto, Veeam), and RMM tools (e.g., NinjaOne).
• Excellent communication, organization, and time-management skills.
• Proactive, results-oriented, and a strong team player.
• Experience handling customer support via calls and tickets.
• Professional-level English.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan