Level 3 MSP Engineer

We're seeking a Level 3 Support Engineer with expertise in Microsoft 365 ecosystem optimization and security enhancement to join our client, a leading Managed Services Provider.

Requirements

• MSP Background Experience supporting multiple clients simultaneously, preferable in a managed service provider setting
• Proficiency in time tracking and project estimation
• Microsoft 365 Core Expertise SharePoint Online: Template deployment and Teams integration
• Intune/Autopilot: Device management and policy configuration
• PowerShell: Regular scripting for automation and troubleshooting
• Email Systems: Migration experience, DNS management (SPF, DKIM, DMARC), spam protection
• Security: Microsoft Defender and Purview experience preferred
• Compliance: M365 tenant hardening and security best practices
• Exceptional English communication skills (verbal, written, documentation)
• Experience with ticketing systems and professional client interaction

Benefits

• Tight-knit team of experienced technical professionals
• Exposure to diverse technologies and industries
• Long-term growth potential with performance-based advancement
• Opportunity to make meaningful improvements to client environments