Account Manager

Role Overview

The Account Manager is responsible for the oversight and ongoing management of their assigned clients. They work with sales and support teams to implement new or renewing accounts, ensuring a high service level is met. The Account Manager will also work with high-level, key employees to maintain ongoing client relationships.

What You Will Do

Coordinate and conduct the implementation for new and renewing clients, market and negotiate benefits and rates, request renewal from carrier, conduct pre-renewal and renewal meetings, and ensure high levels of customer retention and satisfaction.

Why It Might Be a Fit

The ideal candidate will have excellent problem resolution and negotiation skills, be personable, and maintain a high level of professionalism. They will also be able to travel for client meetings and have a strong understanding of group benefits.

Requirements

• Personal qualities of integrity and credibility
• Intermediate (or higher) knowledge of Microsoft Office and Adobe
• Strong organizational skills with the ability to multi-task and prioritize meeting stated deadlines
• Knowledge of employee benefits, compliance, and payroll
• Health and Life Insurance License mandatory

Benefits

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plan: 401(k) with company match
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Life insurance
• Short term disability
• Long term disability
• Employee assistance program (EAP)
• Flexible spending account (FSA)
• Health savings account (HSA)
• Identity theft protection
• Critical illness
• Accident
• Cancer
• Hospital protection
• Legal and pet insurance